We Imagine Our Remodeling Process Through Your Eyes
Doing remodeling work is full of uncertainty. A very good scope of work and estimate is a way of reducing, not eliminating, risk. All this planning is pointless if the job is approached as simply manipulating materials.
Instead of looking at the project as a lot of things to be done, Sierra Remodeling sees it through your eyes. To ensure our employees know what this means, we instill best practices into their training and, they are known as The Home Remodeling Customers List of Expectations.
Sierra Remodeling is committed to providing each home remodeling customer with an excellent experience. Many homeowners have come to expect the nightmare remodeling project that is so prevalent in the remodeling industry. We would like to change that.
Our Customers List of Expectations is a “bill of rights” by which you can set your expectations for any home remodeling project. The standards set forth in this document can be used to measure the performance and the experience you receive from a remodeling contractor, whether you hire us or someone else.
[Windows] [Doors] [Countertops]
We recently had your company replace our windows, doors, and countertops. I must complement your company on the quality of work, and the conduct of your employees during the time they were here.
Unlike so many other projects I’ve had done, this was the first time all time lines were met or were early. Your workers were very careful to protect the areas near where they were working and always done an excellent clean up after the job was done.
There supervisor, Rick, was always there and kept me informed of the multiple questions my wife and I had and personally done many of the jobs himself and made sure that the quality control was strictly adhered to, and is still keeping me informed as to the sink cutout that I’ve yet to receive. I personally recommend my good friend, Don M., to you for countertops.
Once again, thank you for a great job and we commend Rick and his staff for making this such a pleasant experience.