We Imagine Our Remodeling Process Through Your Eyes
Doing remodeling work is full of uncertainty. A very good scope of work and estimate is a way of reducing, not eliminating, risk. All this planning is pointless if the job is approached as simply manipulating materials.
Instead of looking at the project as a lot of things to be done, Sierra Remodeling sees it through your eyes. To ensure our employees know what this means, we instill best practices into their training and, they are known as The Home Remodeling Customers List of Expectations.
Sierra Remodeling is committed to providing each home remodeling customer with an excellent experience. Many homeowners have come to expect the nightmare remodeling project that is so prevalent in the remodeling industry. We would like to change that.
Our Customers List of Expectations is a “bill of rights” by which you can set your expectations for any home remodeling project. The standards set forth in this document can be used to measure the performance and the experience you receive from a remodeling contractor, whether you hire us or someone else.
[Kitchen Remodel] [Bathroom Remodel]
Of course I wanted to write and say again what a fabulous job you did with our kitchen and bathroom(s) remodel! Both Charles and I greatly appreciate all the time, energy, attention to detail, follow up and follow through that you provided throughout the design process, purchasing of materials, and installation. The whole process went very smoothly because you were in constant communication with us and willing to address any issues at any time. Also, your interpersonal skills and humor made the remodel a much easier experience.
All the guys (including Erv who helped us pick out the design elements one evening) that worked here at the house were very respectful, unobtrusive and hard working (Poncho, Ken and his son (the painters), Larry the cabinetmaker, both Gregs, Jeremy the marble installer, Larry and Dustin the electricians and Antoine. Arizona Tile and your local granite cutter were also great to work with. Carol was a joy to see and talk to over the phone. Most of all was the amazing speed at which the whole remodel was completed in just over a month. Charles and I will definitely use your services again and will continue to recommend your business to friends and family. Please forward this to Howard and thank him for us and the best to all of you.