We Imagine Our Remodeling Process Through Your Eyes
Doing remodeling work is full of uncertainty. A very good scope of work and estimate is a way of reducing, not eliminating, risk. All this planning is pointless if the job is approached as simply manipulating materials.
Instead of looking at the project as a lot of things to be done, Sierra Remodeling sees it through your eyes. To ensure our employees know what this means, we instill best practices into their training and, they are known as The Home Remodeling Customers List of Expectations.
Sierra Remodeling is committed to providing each home remodeling customer with an excellent experience. Many homeowners have come to expect the nightmare remodeling project that is so prevalent in the remodeling industry. We would like to change that.
Our Customers List of Expectations is a “bill of rights” by which you can set your expectations for any home remodeling project. The standards set forth in this document can be used to measure the performance and the experience you receive from a remodeling contractor, whether you hire us or someone else.
Your company recently completed design and installation of kitchen cabinets in our home. We would like to express our appreciation for a job well done with special thanks to two of your employees:
Otto Richter – Otto worked closely with us making knowledgeable recommendations and modifying our sketches several times as we selected woods, colors, and finishes. He did an especially outstanding job in designing a non-standard accent cabinet that fits the available space and looks great. He is easy to work with and provides a clear and concise proposal/contract.
Bruce Sponcey – Bruce was the primary installer. We believe that due to his expertise and attention to detail we have an excellent cabinet installation. In addition to the normal installation and trimming of the cabinets our installation required enlarging both openings in the oven cabinet and extensive customizing for the accent cabinet. All efforts were expertly accomplished. He too, is easy to work with, he is punctual, and he has an outstanding work ethic.
Both of these individuals were interested in providing the best installation possible and are commendable representatives of your company.
Doing business with your company through these individuals has been a pleasure and we highly recommend you to our friends and neighbors.